Thank you for choosing our products! We are committed to providing high-quality adult products and ensuring that your shopping experience is pleasant and satisfying. Below is our return policy to help you understand how to handle return requests.

1. Return Conditions:

• We offer returns within 7 days of receiving your product, provided the item is in brand new, unopened, and unused condition.
• If the product has a defect or is not as described, you can request a return within 14 days of receiving the product.

2. Return Process:

• Please contact us via email at 82303524@qq.com or phone at +8618771253999 before returning the item, and provide your order number along with a description of the issue.
• We will guide you through the return process and provide you with the return address and further instructions.
• Please ensure the returned product is in its original packaging, with proof of purchase included.

3. Refund Policy:

• Once we receive the returned item and confirm it meets the return conditions, we will process the refund within 7 business days.
• The refund will be issued via the original payment method, and the time it takes to reach your account depends on your payment provider.

4. Non-returnable Items:

• Opened or used products cannot be returned for hygiene and safety reasons.
• Custom or special-order products are not eligible for return.

5. Contact Us:

If you have any questions or need further assistance, please feel free to contact us:

• Company Name: Xianningshiwanxiangjinshuzhipinyouxiangongsi
• Phone Number: +8618771253999
• Email: 82303524@qq.com
• Company Address: Hubeisheng Xianningshi Xiananqu Jinguilu Jinaiyuan Xiaoqu Shiyidongsandanyuan 401, 437000 China

We are dedicated to serving you and ensuring your shopping experience is a pleasant one!